FAQ
Can I book a consult if I am outside Australia?
All of our consults are online, so we will join you wherever you are. Our calendars adapt to your timezone to make bookings easy.
What are your qualifications?
Tahlia has 14 years experience as a clinical nutritionist and holds a Bachelor of Health Science degree majoring in Nutrition, Psychology and Food Science from Deakin University. Gemma has been practicing for the same amount of time and holds a Bachelor of Naturopathy degree majoring in Herbal Medicine and Nutrition from Southern Cross University. Collectively Tahlia and Gemma have assisted 1000’s of patients to obtain hormonal bliss, achieve healthy pregnancies, and feel empowered with their health. They are a wealth spring of knowledge, both scientific and practical.
Are private health refunds available?
Unfortunately, as of 2019, rebates that were previously available to naturopathy have ceased. While this is in review, we recommend you speak to your personal health care provider and let them know you would like private rebates reinstated.
How does payment of your programs work?
Once you have had your initial consultation, your practitioner will tailor a program for you. Payment for the program can be made in a lump sum or as a payment plan.
Can I see you on a visit-to-visit basis?
We believe that a tailored, but structured approach to your healing gives you the best chance of achieving your health goals. Experience has shown us that you will get the best out of yourself as well as your practitioner this way. For this reason, we no longer see patients on an ad hoc basis.
How long will my consult go for?
Our Initial Consultation goes for 60-90mins (for fertility couples please allow up to 2hrs). Once you have been designated your tailored program consult times are approximately 30-60mins.